You should consider a business T1 line if your business could benefit from a highly reliable phone and Internet service that will decrease your overall telecom costs. If your business has more than 7 individual phone lines and your staff uses the Internet, your business is a great candidate to reduce expenses with a business T1 line.

What Precisely is a T1 Line?

A T1 line is a dedicated line carrying digital data between your business and your phone company's customer office. It has a bandwidth of 1.544 Mbps that you can imagine as being divided into 24 channels.

When a business T1 line is dedicated to phone service, it can handle 24 concurrent external phone calls. Each call is carried on a separate "channel" or portion of the data stream. Your T1 line and your internal phone lines plug into a PBX device that is your private branch exchange--similar to your own phone company. The PBX can allow internal calling with a 3 or 4 digit extension, provides functions like voice mail, call waiting, hunt groups, music on hold, and other functions. Your PBX also allows 24 external calls concurrently. For a lot of businesses this will handle the external calling requirements of 100 or more staff.

An alternate adaptation of T1 is T1 PRI which is used in customer service centers where customer agents review customer records with your customers. With T1 PRI, there are 23 voice channels and a data channel that would be connected to a server. When a customer calls, the caller ID data is passed to the server which pulls up and displays the customer record on the computer screen of the customer representative as they receive the incoming call.

Your business T1 line can be devoted to Internet access. You could plug the T1 line into a card in your LAN server to provide a throughput of 1.544 Mbps to the Internet. This bandwidth is equal to 30 to 60 dialup connections (depending on the dialup line quality). Because the T1 line is digital, there will be no degradation caused by crosstalk or line noise.

Alternately, your T1 line can integrate both phone and Internet services. You will dedicate a certain number of "channels" to phone service and the remainder to the Internet. An additional card in the PBX streams the Internet data to an interface card in your LAN server. This is a widely used option for lots of small and medium sized businesses.

How Will You Reduce Expenses By Using a Business T1 Line?

Consider a business that wishes to replace their current individual phone lines and their Internet service provider with a T1 line. The most important reduction in costs is due to the elimination of the monthly expenses for the individual phone lines as well as your Internet access charges.

Your ongoing expenses will include a monthly lease charge for the T1 line and phone charges which come bundled with the T1 line. The cost to you for a T1 line primarily depends on the distance between your business and the phone company's customer office. Additionally, there will be one time expenses for the PBX device and other interface devices and cabling that your particular physical layout requires. There will also be continuing maintenance fees related to the PBX and other devices.

Numerous small and medium businesses have found a T1 line to be an excellent means to cut down on costs as well as provide higher quality and reliability to their customers and employees. You ought to get a business T1 line quote to see if this is an effective choice for your business.

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